Check out the Sensory Swing Instructional Videos here!
Check out the Ceiling Hanging Kit Instructions here!
Check out the Doorway Hanger Instructional Videos here!
All orders are subject to a handling period before shipment, usually 2 - 3 business days.
Most orders leave the warehouse within 3-5 business days after receipt of payment.
You will then receive notification of both processing and shipment. In many instances, we are shipping from our warehouses in either the US or Asia. If from Asia, please expect 10 - 20 days to receive your order.
Orders may be canceled if they have not been processed and shipped. After they have been processed they may not be canceled.
Please make sure to provide the correct shipping address. SensoryScout.com can not be held responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer will be responsible for any additional shipping fees incurred to ship to the correct address.
In some cases, international shipments will require import/customs taxes be paid. These will be the responsibility of the buyer under ALL CIRCUMSTANCES. SensoryScout.com will not be held responsible for customs taxes.
Most items arrive within 3 to 5 days. Clothing and apparel items should be received within 10-14 business days, except international deliveries which vary by country. For other specialty and promotional items, please allow up to 4-6 weeks delivery time as they may be shipping from other countries.
Our primary warehouse is in America, but some of our specialty items are located in other countries such as the United Kingdom and China.
You can use the link below to track your items. Just enter the tracking number we provided to you in your email.
NOTE: Not all shippers items are trackable with this link but most are.
Check out the Shipping and Return Policy here!
For logistical reasons, items will sometimes be sent in separate packages. Please keep this in mind when receiving deliveries. If you have any other questions, please contact us.
Yes! We ship nearly worldwide (Canada, UK, Australia, New Zealand, Ireland, etc) with the exception of a few counties.
Even after we stop our Facebook advertisements, those posts are still shared and liked by our fans. We can't stop this since it's the way Facebook works.
We get these prices from our wholesalers or from competitor analysis.
Yes. Email us for details (email@example.com).